.svg)
Made for trades. Build your team.
If its online, we do it!
We help businesses enhance their operational efficiency and reduce costs. With a focus on high-quality, skilled professionals, we ensure seamless integration into your team, allowing you to focus on what you do best—growing your business.
Welcome to WizeWork, where we transform the conventional approach to remote staffing by integrating deep industry knowledge with cutting-edge technology. We specialise in providing tailored staffing solutions that leverage the power of simPRO software, helping small and medium-sized businesses enhance their operational efficiency and cost-effectiveness.
WizeWork was built on a foundation of extensive experience in setting up and optimizing teams specifically for businesses utilising simPRO software. With a strong background in the Philippines, we have expertly navigated the complexities of international staffing, particularly in technical and administrative roles that support trade and service industries.
Our journey began with firsthand experience of the challenges of establishing remote teams. From navigating the pitfalls of unsuitable staff to overcoming inefficiencies in operations, we have encountered numerous obstacles along the way. These experiences have equipped us with invaluable insights and a robust understanding of what truly works. WizeWork was established not just as another BPO service but as a solution born from real-world experiences. We’ve made all the mistakes – so you don’t have to. Our lessons have become your operational gains.
At WizeWork, we pride ourselves on our specialized knowledge of simPRO, making us uniquely equipped to support businesses in integrating this powerful software into their daily operations. Our team is meticulously selected and trained to handle everything from routine administrative tasks to complex project management, all through the simPRO platform.
Services
Back office specialists for trade based businesses. If it can be a done on a computer it can be done by WizeWork.
HVAC
Plumbing
Electrical
Security
Fire
Landscaping
Cleaning Services
Construction
Focus on
what you do best
At WizeWork, we understand that every business requires a unique blend of skills and expertise to thrive. That's why we focus on hiring and placing highly skilled professionals who can seamlessly integrate into your team and perform essential business functions under your direct control. Here’s how our staff can support your operations
Inbound/Outbound Calls
Our professionals handle all customer communications efficiently, managing inbound calls with care and professionalism, and making outbound calls for appointments, feedback, and promotions. This direct interaction ensures that your customer service remains top-notch, reflecting your business values and standards.
Invoicing
The staff we place will take over all invoicing duties, ensuring that invoices are accurately generated, dispatched promptly, and managed correctly. This streamlines your financial processes, improves cash flow, and maintains positive customer relationships through professional financial handling.
Accounts Receivable/Payable
By managing your accounts receivable and payable, our staff ensures that payments are collected and debts are paid in a timely manner, maintaining your business’s financial health and stability. This allows you to focus on strategic growth rather than day-to-day financial transactions.
General Data Entry
Accurate data entry is crucial for the smooth operation of any business. The personnel we provide will meticulously handle all data entry tasks, ensuring that every piece of information is correctly logged and easily accessible, supporting effective business decisions.
Purchasing
Our staff members are trained to manage purchasing processes from start to finish — from vendor negotiations and order placement to inventory control and supply chain management. This comprehensive service ensures that you always have the necessary resources at the best prices, without overstocking or understocking.
Quoting
Quickly responding to pricing inquiries can significantly enhance customer satisfaction and increase conversion rates. The professionals we hire for you will handle all quoting responsibilities, ensuring that potential customers receive accurate and competitive price estimations swiftly.
Asset & Contract Management
Effective management of assets and contracts is vital for safeguarding your investments and ensuring compliance. Our staff will oversee all aspects of asset management and contract administration, relieving you of the complexities involved in these tasks.
Customised Services
Beyond these key areas, we recognize that your business might have specific needs unique to your industry or operational model. We are prepared to source and place staff who can handle specialised tasks such as compliance checks, HR management, or any other requirement you have.
How We Work
At WizeWork, our process is designed to ensure that the professionals we provide are not only highly skilled but also perfectly aligned with your specific operational needs and company culture. Here's a detailed look at how we work
Tailored Recruitment
Our recruitment process begins with a deep understanding of your business requirements and the specific roles you need to fill. We utilize a combination of advanced sourcing techniques and rigorous screening processes to identify candidates who not only have the required technical skills but also fit well with your company’s values and work environment.
Training & Integration Support
Candidates undergo tailored training on industry-specific software like simPRO and other critical tools. We provide hands-on support to integrate our staff into your operations, ensuring they understand your workflows and performance expectations.
Ongoing Management and Support
Our involvement doesn’t end once our staff is integrated into your team. We provide ongoing management and support to ensure continuous performance improvement. This includes regular performance reviews, additional training if required, and constant communication to address any issues promptly.
Frequently Asked Questions
The setup process, including recruitment and training, typically takes around 4-6 weeks. This allows us to thoroughly understand your business needs, find the right candidates, and provide comprehensive training to ensure they are fully prepared to integrate seamlessly into your operations. We take the time to ensure everything is set up for long-term success.
Offshoring involves moving business operations to another country while retaining control over the processes. Outsourcing, however, involves hiring a third-party company to handle specific tasks with less direct oversight. At WizeWork, we offer offshoring solutions, giving you the cost benefits of remote staffing while keeping full control of your operations.
Our pricing is competitive and tailored to your specific needs. The cost includes everything required for our remote staffing solutions: office space, computers and infrastructure. We offer transparent pricing with no hidden fees, ensuring you get high-quality, fully managed staff at an affordable rate. For more details, please contact us for a customised quote based on your business requirements.
Yes, WizeWork offers flexible staffing solutions that allow you to scale your team up or down based on your business needs. Whether you need to increase capacity during busy periods or reduce it during slower times, we can easily adjust the number of staff supporting your operations without any hassle. This flexibility ensures you always have the right team size without the burden of managing additional office space or infrastructure.
Yes, we welcome visits to our dedicated office in Manila, Philippines! You can see firsthand how our team operates, meet with staff, and explore the infrastructure we provide. We’re happy to arrange a visit at your convenience to ensure you’re comfortable with how we manage your remote staffing needs. Just let us know, and we’ll coordinate everything for you.
Get In Touch
Whether you have a question about our services, need a consultation, or want to discuss how we can support your business, please fill out the form below. Our team of experts will get back to you promptly.
